All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
If you are not 100% satisfied with your purchase, within 7 days from the purchase date you may return your purchased product to us for an exchange only (due to the nature of the product we do not offer refunds) Returned products must be in the condition you received them and in the original box and/or packaging. (Jewellery must be not worn and in original condition – any markings or scratches on the product will not be exchanged) – Buyer pays return shipping costs
If you receive items that are damaged please let us know immediately. Please email email@example.com